FAQ
Find the answers to your burning questions here . . .
Who do you make armour for? We make armour for Film, TV, AD campaigns, Fashion, Media, Theatre and Events. Occasionally we also open our books to private individuals - please keep an eye on our socials for announcements!
What armour options are available to Productions? We offer several services for productions. 1. Hire Armour, Chainmail and Soft Costume - we have a huge hire barn you can hire from that features armour from every age. 2. We can make any armour for you from scratch. Full origination is our speciality, just let us know what you want! The completed armour is your to keep. 3. Made-To-Hire Armour. We make whatever armour you want, then when you are finished hiring it, the armour is returned to us.
How do I put my armour on? We're working on creating a video guide, but in the meantime - please reach out and ask!
How long can I hire for? As an individual you can hire armour for a couple of months via our website. For productions and longer hires, please get in touch where we will discuss your requirements and tailor the rental for you.
How do I hire armour? What is the Hiring process? How does delivery and collection work? It's easy! Either checkout your items online by selecting your duration of hire or drop us an email at info@nortonarmouries.com to discuss any hire requirements. We will then simply arrange for the items to be delivered to you and an up front collection date sent where a lovely little courier will grab the armour from you.
Do you have all of your armour on your website? Hire Armour - We plan to have all of our armour available for hire on our website. Armour for Purchase - we have thousands more moulds of armour that aren't on our website, so please get in touch and we can work out what will work best for your project.
Do you have costumes to go underneath armour? We have a selection of 'soft costumes' and chainmail that is available to hire. Please get in touch for details.
What size is your armour? Do you have armour for women? XL armour? Children's size armour? We have armour to suit everyone. To find the right armour for you, please get in touch with your measurements so we can show you what will give you the most comfortable fit, or make you something bespoke. Our armour naturally has a bit of flex (we also offer a very flexible armour if you want it for stunts ect), and most pieces have adjustable straps, so you will have a bit of wiggle room to cinch it in or let it out.
Can I hire armour from films? Maybe some... Armour available for hire is all listed in our Hire Catalogue, if you can't find what you want, get in touch. Although we have been lucky enough to work on a colossal number of productions, we don't stock everything.
What are the terms and conditions of Hiring armour? COSTUME & PROP HIRE AGREEMENT • By entering into a costume & prop hire agreement, customers are fully accepting the Terms and Conditions of hire. • We will endeavour to ensure your hire items are with you at the beginning of your hire period, however it will be accepted by the hirer that any delays relating to delivery companies will not be the responsibility of Norton Armouries Film Ltd. • Full payment is expected prior to delivery. With every quotation we provide the option to insure the items whilst they are in transit with our courier. Should the items be lost/stolen/destroyed in the period they are being handled by the courier the hirer understands that they will be liable for the replacement cost of each item (including labour and materials) if they have chosen NOT to take out the quoted insurance. The hirer will be responsible for any damage incurred in transit due to the goods being incorrectly or inadequately packaged by the hirer. • We must be notified within 48 hours of the hire start date of any changes required and can arrange an exchange if deemed appropriate. • All costumes and props must be returned on or before their due date by the hirer. • The costumes and props will remain the responsibility of the Hirer until returned in full working order to Norton Armouries Film Ltdʼs Premises. • All costumes/props remain the property of Norton Armouries Film Ltd whilst on hire. • We accept no responsibility for injury, death or damage to a third party or the wearer of one of our costumes/props. We do not make or give any warranty as to the equipmentʼs quality of fitness for the Hirers purpose. • If any part of the costume/prop is to be used in a manner that is inconsistent to its intended use, the hirer must advise Norton Armouries Film prior to accepting the terms of the Hire Agreement. For example, if an actor is required to fall to his knees, please advise us before hiring a hard set of armour. • Any costumes/props on hire from Norton Armouries Film Ltd must not be loaned or hired by a third party from the hirer. Any attempt to copy or reproduce any costume/prop on hire or sent as a sample from Norton Armouries Film Ltd is strictly prohibited and a breach of Copyright Law. • No alterations are allowed to any costume/prop without the prior written consent of Norton Armouries Film. Attaching sticky labels, badges or tape of any kind to any part of the costume/prop is prohibited. • Any damage incurred due to alteration, misuse, personal hygiene, adaptation or cutting of costumes or props will be charged for cost of repair or replacement (including labour cost). • Credit to Norton Armouries Film Ltd as ʻCostumierʼ or ʻCostumes Supplied Byʼ must be given on all production literature. • We are responsible for cleaning and checking costumes/props on return. Any marks not removed by cleaning or damage beyond acceptable wear and tear will be charged to the customer, including full cost of material and labour. • If costumes or props are lost, stolen, destroyed or damaged the Hirer will immediately give the Owner notice and Rental fees will continue to be billed to the Hirer at the quoted monthly rate until such time as the Owner is fully re-imbursed with the value of the goods as per this schedule. The Hirer will be treated as having repudiated this agreement if the Hirer fails to pay on the relevant due date any monthly Rental or other sum due under this Agreement and fails for more than 7 days after a request from the Owner to remedy any other breach of this agreement. • The agreement will terminate automatically, and the Owner may (by lawfully entering upon the Hirers premises and repossessing the Equipment or otherwise) at any time if the Hirer repudiates this Agreement. • Upon any termination of this Agreement the Hirer will immediately pay to
What are your opening hours? Our office open hours are 8.30am - 4pm ish, Monday to Friday, excluding holidays. Get in touch if you would like to visit. Due to the confidential nature of our work, advance booking is essential. Norton Armouries is not open to the public.
I would like to buy some armour, are you taking orders from the general public at the moment? Right now we are concentrating on making armour for productions and TV, we will announce on social media when we are taking orders again (we anticipate this could be in late spring / summer).
Do you have any vacancies? Work experience or apprenticeship opportunities? Not right now, but if we do - we will make an announcement on social media. If you would like to send us a CV and cover letter, please send it to the email listed on our contact page.
How long does it take for armour to be made? That depends on the project, there are so many variables! Generally, the more complex and unique your project is, the more time it will take. All projects are different, so send us your brief and we can give you a good idea of timeframes!
Can I visit Norton Armouries? Our Workshops, studios and offices are not open to the public. If you would like to book an appointment, please contact our office.
Can you make me some custom armour? We are taking orders from Film and TV productions as well as Theatres, media companies and ADs. However all personal orders to the public are currently closed. When orders are open to the public again - we will make an announcement on our social media. Please follow us on Instagram and Facebook to keep up to date.
Where do you ship to? For online Hire orders we ship to mainland UK only. For armour Purchases we can arrange to deliver worldwide. For Film, TV and Production work (both hire and buy), we can ship worldwide.
Get in touch
Have questions about our rental services? Need assistance with your booking? Can't find what you're after? Contact us today for expert support and guidance.
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